Previous incidents

January 2025
Jan 08, 2025
1 incident

Email sends degraded on in-app wallet service

Resolved Jan 08 at 12:14pm PST

Email logins on the in-app wallet service was temporarily degraded between 11:02AM Pacific Time to 12:10PM PT. The service has since fully recovered

December 2024
Dec 26, 2024
1 incident

Elevated In-App Wallet Creation Latency

Resolved Dec 26 at 11:27am PST

In-App wallet creation experienced elevated latency from 6:14 PM UTC to 7:08 PM UTC. The issue has been resolved.

Dec 16, 2024
1 incident

Degraded phone login for in-app wallets

Degraded

Resolved Dec 16 at 10:08am PST

All in-app wallet login methods have been fully restored

1 previous update

Dec 03, 2024
1 incident

Maintenance on usage analytics

Resolved Dec 03 at 08:21pm PST

This issue is resolved.

November 2024
Nov 23, 2024
1 incident

In-app wallet logins experiencing high rate of timeouts

Downtime

Resolved Nov 23 at 07:57pm PST

The issue was identified and login functionality is restored. We made internal improvements to mitigate the risk of reoccurrence.

1 previous update

Nov 08, 2024
1 incident

Storage uploads are degraded.

Downtime

Resolved Nov 08 at 07:38am PST

Storage uploads are recovered and we're actively monitoring

1 previous update