Previous incidents

July 2025
Jul 08, 2025
1 incident

Degraded performance for AA transaction submission in Sei Mainnet

Degraded

Resolved Jul 08 at 03:44am PDT

The issue was resolved and AA transactions are working again.

Root Cause Analysis:
Users experienced failures when submitting account abstraction transactions to Sei Mainnet (chain 1329). Transactions were timing out or returning errors due to a service disruption in our bundler infrastructure. The root cause was a combination of resource exhaustion due to elevated load and inaccurae gas estimation logic in one version of our service. The issue was isolated to v6; v7 users were unaffected.

1 previous update

Jul 07, 2025
2 incidents

Degraded performance for AA in Base Sepolia Network

Degraded

Resolved Jul 07 at 09:32pm PDT

The issue has been resolved. We apologies for the incovenience

1 previous update

Base Sepolia

Degraded

Resolved Jul 07 at 07:57pm PDT

We identified the issue and seeing AA is recevering

1 previous update

Jul 03, 2025
1 incident

Degraded performance account abstraction in selected chains

Degraded

Resolved Jul 03 at 11:33am PDT

All affected chains recovered

1 previous update

June 2025
Jun 12, 2025
3 incidents

IPFS download issues

Downtime

Resolved Jun 12 at 01:12pm PDT

all IPFS download services have been restored

2 previous updates

Insight has stalled data

Degraded

Resolved Jun 12 at 11:34am PDT

Insight service is back to normal with no customer impact

1 previous update

Degraded Universal Bridge Performance

Degraded

Resolved Jun 12 at 11:18am PDT

All services are fully recovered.

1 previous update

Jun 03, 2025
1 incident

Degraded performance for Insight API

Degraded

Resolved Jun 04 at 02:02am PDT

Insight API degraded performance has been resolved.

1 previous update

May 2025
May 30, 2025
2 incidents

Degraded Account Abstraction performance

Downtime

Resolved May 30 at 10:10am PDT

All services have been restored.

1 previous update

Degraded Account Abstraction performance

Degraded

Resolved May 30 at 05:00am PDT

All services have been restored.

1 previous update

May 13, 2025
1 incident

Degraded performance for Etherlink Mainnet

Degraded

Resolved May 21 at 05:27am PDT

Degraded performance for Etherlink Mainnet is mitigated.

1 previous update

May 08, 2025
1 incident

Storage - IPFS Uploads

Resolved May 08 at 10:04pm PDT

We have resolved an issue with new IPFS Uploads through our storage service.