Previous incidents
Insight data lagging
Resolved Jul 30 at 06:13am PDT
All indexers are back to normal
2 previous updates
OTP email delivery for wallets delayed
Resolved Jul 25 at 12:08pm PDT
OTP delivery times are back to normal levels. We are continuing to monitor
1 previous update
Universal Bridge Experiencing degraded performance
Resolved Jul 16 at 02:19pm PDT
we have applied patches to UB infrastructure and service has been confirmed to be restored to normal
4 previous updates
Degraded Polygon RPC
Resolved Jul 11 at 03:55am PDT
Polygon RPC and dependent services are restored
2 previous updates
Degraded performance for AA transaction submission in Sei Mainnet
Resolved Jul 08 at 03:44am PDT
The issue was resolved and AA transactions are working again.
Root Cause Analysis:
Users experienced failures when submitting account abstraction transactions to Sei Mainnet (chain 1329). Transactions were timing out or returning errors due to a service disruption in our bundler infrastructure. The root cause was a combination of resource exhaustion due to elevated load and inaccurae gas estimation logic in one version of our service. The issue was isolated to v6; v7 users were unaffected.
1 previous update
Degraded performance for AA in Base Sepolia Network
Resolved Jul 07 at 09:32pm PDT
The issue has been resolved. We apologies for the incovenience
1 previous update
Base Sepolia
Resolved Jul 07 at 07:57pm PDT
We identified the issue and seeing AA is recevering
1 previous update
Degraded performance account abstraction in selected chains
Resolved Jul 03 at 11:33am PDT
All affected chains recovered
1 previous update