Previous incidents
Insight webhook delays
Resolved Sep 25, 2025 at 12:46pm UTC
The issue has been resolved. We apologize for the inconvenience
errors resolving contract ABI's
Resolved Sep 11, 2025 at 6:09pm UTC
systems associated with contract resolution are back to normal
2 previous updates
Degraded Engine Cloud Performance on Base
Resolved Aug 22, 2025 at 12:30pm UTC
All systems restored.
1 previous update
token fetching is slow
Resolved Aug 21, 2025 at 11:43pm UTC
All systems restored.
2 previous updates
Insight data lagging
Resolved Jul 30, 2025 at 1:13pm UTC
All indexers are back to normal
2 previous updates
OTP email delivery for wallets delayed
Resolved Jul 25, 2025 at 7:08pm UTC
OTP delivery times are back to normal levels. We are continuing to monitor
1 previous update
Universal Bridge Experiencing degraded performance
Resolved Jul 16, 2025 at 9:19pm UTC
we have applied patches to UB infrastructure and service has been confirmed to be restored to normal
4 previous updates
Degraded Polygon RPC
Resolved Jul 11, 2025 at 10:55am UTC
Polygon RPC and dependent services are restored
2 previous updates
Degraded performance for AA transaction submission in Sei Mainnet
Resolved Jul 8, 2025 at 10:44am UTC
The issue was resolved and AA transactions are working again.
Root Cause Analysis:
Users experienced failures when submitting account abstraction transactions to Sei Mainnet (chain 1329). Transactions were timing out or returning errors due to a service disruption in our bundler infrastructure. The root cause was a combination of resource exhaustion due to elevated load and inaccurae gas estimation logic in one version of our service. The issue was isolated to v6; v7 users were unaffected.
1 previous update
Degraded performance for AA in Base Sepolia Network
Resolved Jul 8, 2025 at 4:32am UTC
The issue has been resolved. We apologies for the incovenience
1 previous update
Base Sepolia
Resolved Jul 8, 2025 at 2:57am UTC
We identified the issue and seeing AA is recevering
1 previous update
Degraded performance account abstraction in selected chains
Resolved Jul 3, 2025 at 6:33pm UTC
All affected chains recovered
1 previous update